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Our Reviews

Overall Verified Testimonial Score

4.82

Composite Score

Quality

Customer Service

Value

Review Date: 09/01/2023 | Author: Cindy A.

Comments: This guy is on the ball. He called me back right away and we scheduled for him to do the job.

Review Date: 01/08/2023 | Author: Cal M.

Comments: Excellent professional

Review Date: 03/11/2022 | Author: Rick A.

Comments: Totally professional, reliable and A+ workmanship. I will hire them again in the future. If you need a handyman look no further. They even brought the extra material back to the store to be refunded on my credit card. Need I say more?! Best guys on the island!!!

Review Date: 11/23/2021 | Author: Beth W.

Comments: Very responsive. Great to deal with.

Review Date: 08/03/2021 | Author: S H.

Comments: The quote was higher than the other bid but Mr. Hopkins said he would do a Thorough job, inform me what steps he would go through. So I felt comfortable in hiring him I knew I would get my moneyâ s worth.

Review Date: 07/03/2021 | Author: Kenneth T.

Comments: You can't go wrong with Hopkins home management. Highly recommend.

Review Date: 08/26/2020 | Author: Earl K.

Comments: I felt safe upon them entering our home and they could be Trustworthy...

Review Date: 06/30/2020 | Author: Sarah Y.

Comments: Very professional and courteous! They quickly responded to my inquiry and provided a high level of skill and expertise. I highly recommend this team!

Review Date: 05/22/2020 | Author: Dushane R.

Comments: Great worker that shows passion in his efforts . Definitely a must hire!!

Review Date: 05/13/2020 | Author: David L.

Comments: Honesty and integrity sum it up. Rare find these days.

Review Date: 05/05/2020 | Author: Ken K.

Comments: Stephen and Ikaika were very prompt and courteous. The job was scheduled and completed ahead of the estimate. I would recommend them to anyone who needs quick and complete repairs.

Review Date: 05/04/2020 | Author: Wendy H.

Comments: I would highly recommend Stephen & his experienced team. They were easy to work with, positive can do attitude & could do everything we needed from changing out faucets, hanging lattice, cleaning, fixing wood rot, & repainting our home & deck! Very happy with our results & reasonably priced too. Will definitely be our go to for any future repairs etc.

Review Date: 04/06/2020 | Author: Thea H.

Comments: Stephen was attentive and had workers that did a great job with my fencing needs. They quickly assessed what was needed to be done and got the supplies required to take care of my project. Very impressed and appreciated the professional work done on my fence.

Review Date: 03/31/2020 | Author: Willis K.

Comments: They did a good job.

Review Date: 03/17/2020 | Author: Lorraine J.

Comments: I have used different management companies over the years for my vacation rental in Waikiki Hawaii. Hopkins home management has by far been the best company to work with. Steve always answers your phone call in a timely manner. He takes care of the issues very promptly.

Review Date: 03/17/2020 | Author: Wendell T.

Comments: Steve Hopkins and his staff have done a very professional job on my home improvement tasks. Everything was done as if it was his own home and that was very much appreciated.

Review Date: 02/11/2020 | Author: Anne R.

Comments: Steve Hopkins services have been nothing but professional,meticulous, and prompt . He communicates daily with client. He does the work with enthusiasm and skilled labor ..I even added some extra small projects and he gladly did them.. I would definitely hire him again. no need to look any further. I'm extremely satisfied.

Review Date: 11/26/2019 | Author: Bonnie K.

Comments: Stephen and his son Sean were very thorough and did an awesome job. Stephen worked with me via phone and text messaging as I live on Hawaii island and the job was for my aunt s home on Oahu. He was very professional and easy to work with. My aunt and her sisters were very pleased with the outcome. I am also working with Stephen on some other projects at my aunt s home. Mahalo Stephen and Sean.

Review Date: 10/21/2019 | Author: Bev S.

Comments: I was in a panic. My bedroom AC gave out in the middle of the night. It s next to impossible for me to sleep soundly without it. I signed in early this morning to see if there was anyone who could replace the AC with a new one today. I received a call back from Steve from Hopkins Home management within 30 minutes. He was polite and helpful on the phone and was very reassuring that he could help me. He made sure I was getting the right AC and even went to City Mill to pick it up. He was ON TIME and brought along Cliff as his assistant. He assessed the situation and they immediately got started getting the old one out. Since it was a different size they quickly determined the best way to efficiently solve the issue. Both were very pleasant and worked well together. I was so impressed with their professional and friendly can-do attitude. It looked good when it was finished and they made sure it worked properly. They cleaned up as the went and even took away the old AC. True Aloha spirit with excellent handyman skills. I would highly recommend them and have his card on my fridge as I WILL be calling them again when I need their help! Maika i! Mahalo nui loa!

Review Date: 09/20/2019 | Author: Tess P.

Comments: He was very nice. Did the job thorough and efficiently. Knew what he was doing.

Review Date: 07/10/2019 | Author: Suzanne J.

Comments: Very professional business, great work and customer service. Thanks Stephen.

Review Date: 04/30/2019 | Author: John C.

Comments: A man of his word together with quality work took my very tight schedule to completion of the project.

Review Date: 03/07/2019 | Author: Wayne F.

Comments: The crew were very professional, clean, and informative of what they were going and did do for the pressure washing of the house.

Review Date: 02/12/2019 | Author: Susan P.

Comments: Honest. Follows through. Good to work with. Efficient and gets the job done.

Review Date: 01/07/2019 | Author: Nicole K.

Comments: Steve and his crew were fast to respond to my inquiry and had my lights installed by the next day! Very professional and great customer service! Thanks for lighting up our home for the holidays Steve, we look forward to having you back next year!

Review Date: 12/21/2018 | Author: Ann D.

Comments: Very prompt call back. Came on time, very efficient and did a great job. Worked within my time constraints. Even came back to make sure all lights were working well. I plan to use them every year.

Review Date: 12/20/2018 | Author: Tau S.

Comments: Stephen Hopkins and his crew did an amazing job of hanging our Christmas lighting/display externally, of our home. Used quality rustproof hooks and fasteners. The job was not only fantastic, but tidy, as wiring throughout were neatly rolled and tucked, for a clean and professional appearance throughout. Highly recommend gladly.

Review Date: 12/12/2018 | Author: Christy B.

Comments: Stephen and crew not only installed the outdoor lights, but also advised on design for our new home and did all of the shopping for me..The installation was of the highest quality even hiding extensions under rock beds. It was a great surprise for my husband and a great value for the price. And they will return to take all of the lights down! I will use this service next year!

Review Date: 12/05/2017 | Author: Shannon W.

Comments: He called me immediately, was excellent with communication. Going to def use again

Review Date: 01/12/2017 | Author: Giulia N.

Comments: Steve answered my call promptly, showed up on time and did a really nice job. The people he brought with him were great too.

Review Date: 12/05/2016 | Author: Carol G.

Comments: They did a very nice job, very professional - easy to work with and on time very happy with work

Review Date: 05/17/2016 | Author: a Neighbor

Comments: On time. Cleaned up yard of debris well.

Review Date: 04/25/2016 | Author: Susan I.

Comments: Stephen Hopkins, who manages the projects, hired competent pleasant people who did excellent work. The project was to reinstall 8 bi-fold doors which had been removed from closets to facilitate the installation of a new floor (which had happened earlier). They also installed new passage doors to replaced failing older ones. All of the doors required trimming and the hall doors required hinge mortises and holes for the new door hardware. They did an excellent job and left the house and work area in the carport meticulously clean. I will use them again.

Review Date: 02/24/2016 | Author: a Neighbor

Comments: Stephen had never installed a motorized awning before. Before accepting our job he researched what it would entail. it was a challenge that he and Daniel handled with professionalism and intelligence. With our roofing obstacles it took longer than expected but his charges were very reasonable. We are happy with the quality of work and are enjoying our shaded patio.,

Review Date: 02/18/2016 | Author: a Neighbor

Comments: The professional Mr. Hopkins was great. He was able to get the work completed and would recommend to family and friends.

Review Date: 02/16/2016 | Author: Kathleen L.

Comments: He was prompt, professional and reasonable. The works was done so well, you couldn't tell that it was done. He repaired a door frame and door where my dog had scratched the wood to the point of it being gouged. He even matched the paint. I sent him photos of the damage, he quoted me a price and I hired him all via text. He did the work the next day. AMAZING! I will certainly use him again.

Review Date: 01/30/2016 | Author: a Neighbor

Comments: Was able to do in a few days after calling.

Review Date: 12/18/2015 | Author: Mary E.

Comments: Looks great and a pleasure to work with such a professional team.

Review Date: 12/10/2015 | Author: Marilyn C.

Comments: Stephen and Matt did a great job. I plan to use them again.

Review Date: 12/01/2015 | Author: Betsy L.

Comments: Friendly service with the goal to have the clients needs met and satisfied. Prompt, reliable and orepared. Very professional.

Review Date: 11/21/2015 | Author: Lee A.

Comments: Stephen and his crew responded to my request so quickly. They are very professional and efficient. I am a very satisfied customer and will call them again. Happy in Hawaii Kai!

Review Date: 11/19/2015 | Author: a Neighbor

Comments: Very Professional, Completed what I needed done, Communicated with me in a professional manner.

Review Date: 11/18/2015 | Author: Dennis Y.

Comments: Steve was very prompt, courteous and professional.

Review Date: 10/16/2015 | Author: Cindy T.

Comments: I hired Stephen and his crew to powerwash our parking area in front of my business. They also re-painted the parking lines & speed bumps, and filled some of the pot holes and cracks with asphalt. They did a great job on all the services, and especially coming in extra early to work around the cars coming through the area. Would highly recommend to other businesses and residents.

Review Date: 10/14/2015 | Author: Lucy F.

Comments: I was impressed with the efficiency of Hopkins Home Management and know I will be calling them again.

Review Date: 09/22/2015 | Author: a Neighbor

Comments: Easy to with.

Review Date: 09/14/2015 | Author: a Neighbor

Comments: I hired Hopkins Home Management to clean my parking stalls as my association required it. They were spotless after he was done with the power washing.

Review Date: 08/23/2015 | Author: a Neighbor

Comments: on time. thorough.

Review Date: 08/05/2015 | Author: Roderick S.

Comments: Did a great job and I would recommend them to anyone looking to get what you paid for.

Review Date: 05/06/2015 | Author: Patti E.

Comments: We hired Stephen to install Safe Rack organizers in the garage. He promptly responded to my search on HomeAdvisor and came to the house the next day to get an idea of what the job entailed. A week later the racks were installed! A great job at a really good rate. We would definitely hire him again.

Review Date: 03/08/2015 | Author: a Neighbor

Comments: Did a good job at a good rate. Was very flexible with scheduling. Would definitely hire again.

Review Date: 12/07/2014 | Author: Eleilani M.

Comments: I found Hawaii Home Mgmt to be professional yet, personable. Stephen took his time to insure all the wiring was hidden and it was a good light display. When he was finally done, I stepped back and looked in awe. 10x better than I did in previous years. He'll be getting my call back every year. He makes the holiday a little less stress free. To top it off, his rate was reasonable. I'm definately letting my friends & family know about Steven.

Review Date: 11/28/2014 | Author: Joleen Y.

Comments: Steve was great! It's been a while since I had a business that communicated so well. They were prompt and did what they said they would do along with a few added extras! We will be hiring them again!

Review Date: 11/04/2014 | Author: a Neighbor

Comments: Did a good job and the price was reasonable. I will use them again.

Review Date: 11/04/2014 | Author: Jorge T.

Comments: Hire a Veteran!

Review Date: 10/11/2014 | Author: B. O.

Comments: Friendly, punctual, thorough. Did exactly what we expected and more.

Review Date: 06/22/2014 | Author: a Neighbor

Comments: Friendly, adaptable to our schedule, easy to communicate with via text. Great work ethic.

Review Date: 05/30/2014 | Author: Mary L.

Comments: He was very courteous, on time and I could not believe he worked 7 hours without a break.

Review Date: 05/24/2014 | Author: Robert M.

Comments: Great to work with someone who understands and truly embraces and delivers good customer service. Prompt. Courteous. Quality work. Great value for the price.

Review Date: 05/20/2014 | Author: Suzan B.

Comments: Its scary hiring new people but he was instantly liked by my husband and I. There was no question in our minds about hiring him for any work. His dedication in what he does, surpasses our expatiations of what we imagined. Would we hire him again for sure and pass his information to anyone who needs good, honest help. Stephen Hopkins, your the man! Thanks so much for getting back to us so fast when we called Home Advise. Suzan B

Review Date: 04/27/2014 | Author: William A.

Comments: Great communications, professional service...went above and beyond to completely powerwash our home in Manoa...no more mildew, clean and fresh....this has extended the life of our paintjob by another 4 years!

Review Date: 04/05/2014 | Author: Roland C.

Comments: Did very good work

Review Date: 03/02/2012 | Author: a Neighbor

Comments: Great job! Timely reply to the request for quote and got the job with professionalism and experience.

Review Date: 01/24/2012 | Author: a Neighbor

Comments: Steven Hopkins was very congenial and easy to work with. He did a great job. Not all the mildew came up from our sidewalks - but that wasn't his fault - we had let it go for too long.

Review Date: 01/31/2011 | Author: a Neighbor

Comments: Within 10 minutes of submitting my project profile on your website, Stephen Hopkins called me to discuss my needs. We first spoke on Monday and already on Thursday, Stephen and his carpenter Doug were at my apartment and my new screen door was hung. I am extremely impressed with the prompt and professional service, selection of materials, attention to details and thorough clean-up, all at a reasonable price!

Review Date: 09/21/2010 | Author: a Neighbor

Comments: Was easy to deal with did a good job

Review Date: 08/30/2010 | Author: a Neighbor

Comments: Luz was professional and efficient.

Review Date: 05/21/2010 | Author: a Neighbor

Comments: The men were on time and very professional. They did an awesome job and I would highly recommend.

Review Date: 05/19/2010 | Author: a Neighbor

Comments: prompt, punctual, conscienious

Review Date: 05/08/2010 | Author: a Neighbor

Comments: Preliminary meeting with Steve. He is responsive and communicative. We are scheduling work for him in the future.

Review Date: 03/22/2010 | Author: a Neighbor

Comments: He was efficient, knowledgeable, polite-all the qualities one needs

Review Date: 03/08/2010 | Author: a Neighbor

Comments: I have used him for two and half years. He is honest, good communication, very dependable. He is good.